“Thank you for calling AutoZone, how can I help you?”
“Yeah, I’m looking for axle seals of a ford 9″ rear end…”
“Oooh. umm…hold on a second….” and he puts me on hold.

….15 minutes later…someone ELSE picks up…

“…umm thank you for calling AutoZone, who are you holding for?”
“I’m holding for someone to help me find some axle seals…”
“Oh.. ummm. Huh.. hold on a second.” and HE puts me on hold.

…10 minutes in, I’m getting pissed and I decide that this is a battle of wills. Them waiting for me to hang up….me waiting for them to get tired of the phone beeping and to pick up.

…10 MORE minutes….and I can feel my will about to give in completely to anger. FUCK THIS! While STILL on hold, I jump in my daily driver and drive my ass up to the AutoZone I’m on hold with!

I get there about 10 minutes later…and there’s 4 fuckers working…and like two people shopping…and one of them hits me up instantly:

“Welcome to AutoZone, how can I help you?”
…as I walk behind their counter to look for their phone…

“Yeah….do you have someone on hold right now?”
“Uh excuse me?”
…I point at the blinking, beeping phone…
“DO…YOU…HAVE…SOMEONE…ON…HOLD…RIGHT…NOW!?”
“Uhh…I guess so.”
“You guess so?? Let me help you. You DO have someone on hold…ME! I’ve been on hold for 45 fucking minutes! What in the HELL is THAT all about?? Can you give me one good reason why you’ve had me on hold for almost a fucking hour??”
“Well…uhh..I mean….uhhh…I was waiting for him (he points) to pick up..”
“He DID pick up…and put me right the fuck back on hold!”

Read the rest of the story HERE